Your Questions, Answered
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Your Questions, Answered *
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PRE ORDERS
CUSTOM WIGS : PROCESSING TIME 7-14 BUSINESS DAYS
UNCUSTOMIZED WIGS: Processing time: 5 business days ships 2-3 business days after.
RAW SEA EXTENSIONS : 7-10 BUSINESS DAYS
READY TO SHIP UNITS/ EXTENSIONS : 1-5 BUSINESS DAYS PROCESSING
PLEASE ALLOW AN ADDITIONAL 5 BUSINESS DAYS FOR PROCESSING PREORDERS WHEN PURCHASING VIA PAYMENT PLANS.
Are your units beginner friendly? Yes, for beginners we recommend any closure unit those are completely Glueless and ready to wear.
Are your units human hair? Yes, our hair for custom units and extensions are imported directly from Vietnam and Indonesia. We only use 100% unprocessed human hair unless the unit is labeled (virgin). Our Premium Virgin Extensions are from china.
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ALL SALES ARE FINAL. THERE ARE ABSOLUTELY NO REFUNDS OR EXCHANGES. Due to the nature of the product being custom it is impossible to return.
If a chargeback is filed before an order is fulfilled we reserve the right to cancel the order and no longer pursue fulfillment. Please email with questions about your order before doing so as we will no longer offer communication once a chargeback is filed.